There is a wide range of different CTI suppliers operating in this market. ClientHouse is available to assist you at any point in your efforts to find a suitable solution and integrate it with your CRM system. We ensure a smooth deployment of CTI and CRM in your company.

CTI supports the following functions:

• Auto-dialing from the CRM user interface, e.g. dial per mouse click
• Displaying and forwarding incoming calls to further applications
• Central telephone number database
• Automatic or manual creation of a CRM activity
• Handling of all incoming and outgoing calls

 
André Klose, CEO of ClientHouse, says:
„The added value of an integrated telephone and CRM solution particularly helps to simplify the workflow processes and significantly improves the customer communication. In real-time, all relevant data of the call partner are displayed on the appropriate page on the user's screen, which allows you to easily bring customer specific details into the conversation. During a call the user is able to make notes of important details in the CRM system. This is a key benefit for businesses making use of such solutions.”