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15.04.2008, Salesforce cooperates with Google

From now on, the CRM-Tools of the on-demand solution provided by salesforce.com can be combined at no additional cost with the online services of Google, such as Docs, Calendar, Gmail, and Gtalk.
 
The new integration possibility called „Salesforce for GoogleApps“ revolutionizes the hitherto existing applications in the field of enterprise collaboration.

For Google and salesforce.com, the cooperation marks a milestone in their successful history since the additional integration possibility will considerably strengthen the attractiveness of both on-demand systems. In spite of the close cooperation between Google and salesforce.com, both enterprises will proceed developing their individual applications without jeopardizing the whole integration.

 
Google-SalesforceMore than 41.000 satisfied users of salesforce.com can now benefit from the possibility to innovatively and effectively collaborate with customers and other enterprises, which already use Google Apps. Kraig Swensrud, product manager at salesforce.com describes GoogleApps as „first-time-citizens“ within salesforce.com.
 
The advantages of „Salesforce for GoogleApps“:

  • Simple integration of salesforce.com and a GoogleApps account
  • Creation and storage of various GoogleDocs for each contact
  • Observation of GMail contacts in salesforce.com and direct sending of GMails to contacts
  • Synchronization of received Emails with existing contacts or leads in salesforce.com
  • Real-time communication with employees and customers (Gtalk) while using the user interface of salesforce.com
  • Synchronization of calendar entries previously saved in salesforce.com or GoogleApps in both directions
  • Development of new applications, especially designed for „Salesforce for GoogleApps“ by the large salesforce developer community

 
The short film below will illustrate the various possibilities of „Salesforce for GoogleApps“ that you can benefit from.



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