Sales and Service independent of location and time

Objectives

• Integrating home offices and branches in areas of the world with insufficient infrastructure
• Integrating Microsoft Office Outlook or Lotus Notes
• Permanent access to all information and thus providing high-quality by being customer oriented

Technical Assistance

CRM on Demand - secure browser access from anywhere worldwide

Wireless CRM - wireless access to your CRM system e.g. via PDA, Smartphone, BlackBerry

Offline CRM - save CRM data while offline e.g. sales information (automatic synchronization of all changes are made with the central CRM the next time the user is online)

Microsoft Outlook Integration - work in a familiar environment

Email Integration - store all important customer related e-mails to your CRM system

Microsoft Excel Integration - export data to MS Excel for further analysis and reporting