Innovations are essential for the development of each organization. One possibility to use Salesforce Ideas is the customer portal. Salesforce Ideas enables you to establish a community that your customers can use to post their ideas and to discuss and vote for their favorites. The most popular ideas bubble to the top and can help you to identify and realize the most important customer preferences.
 
Organizations like Starbucks with their portal My Starbucks Idea and Dell with IdeaStorm are already making use of Salesforce Ideas.

 
Free add-on for salesforce.com users
 
By introducing Salesforce Ideas with the Winter ’08 release salesforce.com provides its customers with a powerful platform (Professional Edition and higher) to manage their internal Innovation and Change Management. Users can post their feedback and ideas to the ideas platform and drive innovations in their organization.

A short video on how you can use Salesforce Ideas: